INDUSTRIES

PublicSector

Government/ Local Government

Contact Design Area

  1. Regular Pension Service
  2. Postal System Help Desk
  3. Final Tax Return Call Center
  4. e-TAX Help Desk

Work Design Area

  1. General Reception Desk
  2. Pension Record Verification Service
  3. Reception of New Contracts/Changes/Cancellations
  4. Data Entry of Application/ Other Forms

Contact Design Area

  1. Customer Center Staff Dispatching
  2. Customer Center Operation
  3. Start and End Usage of Electricity Reception Service
  4. Receive Inquiries for Electricity Charges and Usage
  5. Gas Valve Opening and Closing Reception
  6. Gas Regular Security Patrol Schedule Change Reception Service
  7. Gas Appliance Inspection Appointments
  8. Carbon Monoxide Detector Installation Promotion
  9. Response Quality Survey and Quality Enhancement Training
  10. New Power Application Acquisition

Work Design Area

  1. General Reception Desk
  2. Power Interchange Contract and Power Sale Contract
  3. New Contracts/Changes/Cancellations
  4. Data Entry of Application Form/Application Form
  5. FAQ Site Construction and Operation Support
  6. Data Registration to Core System (RPA)

Electricity/Water/Gas

Contact Design Area

  1. Customer Center Staff Dispatching
  2. Customer Center Operation
  3. Start and End Usage of Electricity Reception Service
  4. Receive Inquiries for Electricity Charges and Usage
  5. Gas Valve Opening and Closing Reception
  6. Gas Regular Security Patrol Schedule Change Reception Service
  7. Gas Appliance Inspection Appointments
  8. Carbon Monoxide Detector Installation Promotion
  9. Response Quality Survey and Quality Enhancement Training
  10. New Power Application Acquisition

Work Design Area

  1. General Reception Desk
  2. Power Interchange Contract and Power Sale Contract
  3. New Contracts/Changes/Cancellations
  4. Data Entry of Application Form/Application Form
  5. FAQ Site Construction and Operation Support
  6. Data Registration to Core System (RPA)

Electricity/Water/Gas