WHAT WE DO
Contributing to sales expansion by judging purchase probability with predictive models and detailed operations
TMJ's sales support service utilizes analysis technology that focuses on customer discourse to generate a high return on investment, such as sales promotion in acquiring new customers and bringing back dormant customers.
Sales Features
Outbound Sales to Improve Efficiency
Using analytics technology, we make purchase predictions such as "when, to whom, and what kind of products are likely to sell," and appeal to target customers to promote products. On the other hand, those who are expected to have a low purchase probability will not be applicable. Sales accuracy and efficiency are improved by driving better purchasing decisions based on advanced operational tactics.
Result Maximization Connection Optimization Tools
We assign the optimal call lists from over 5,600 combinations of acquisition rate, connection rate, operator skill classification, etc.
KPI Management that Leads to Goal Achievement
We set performance indicators such as productivity and service quality for each project, and conduct operational management and business improvement according to the numerical values..
Inbound Sales to Create Sales Opportunities
We predict individual needs based on customer behavior and past purchase history. Highly communicative operators make proposals tailored to each customer through appropriate dialogue.
Mechanism for Anticipating and Sharing Needs
Use knowledge management tools to quickly identify and respond to customer feedback (VOC) and findings
Human Resource Development with Strong Sales Force
Conduct training in how to understand your own personal type and that of the customer
Benefits of Sales
Efficient acquisition of new customers
Promotion at the optimal timing
Increasing sales through profit centralization
TMJ Sales Support can Help Your Business with
New customer acquisition
Improving the quality of communication services by acquiring contracts
Life Insurance:
Medical Insurance Sales
General Insurance: Business Prospect Development Project
Increase sales from
existing customers
Following up on existing policy holders
Internet Upselling Promotion
Promotion of revolving payment utilization
Retaining and re-engaging
lapsed customers
Internet correspondence course
Cosmetics: Reactivation of Former Customers
Information Transmission: Reactivation of Resigned Customers
Inbound Sales
Consumer Electronics: Order Reception Center for Online Shopping Site.
PC Manufacturer：Online Retail Order Processing
Health Products: Mail Order Processing
